Q284. A technician is setting up a new laptop for a doctor to take to a conference. The laptop contains private health information, and the technician needs to ensure the laptop is protected from unauthorized access in case it us lost or stolen. Which of the following the technician implement the BEST meet this requirement? (Select TWO.)

Q285. A SOHO user reports desktop applications are performing slowly, and no emails have been received all morning. A technician remotes in and determines Internet pages load slowly or not at all, CPU performance is normal, and the local router can successfully ping. The remote connection drops periodically.
Which of the following steps should the technician take NEXT to resolve the problem?

Q286. A user installed a new company-approved application on a Windows PC. The installation required a reboot.
After the reboot and logon, the system froze. A technician has been called to fix the problem. Which of the following should the technician do FIRST?

Q287. A technician needs to allow RDP access for a user. Port forwarding is already set up for port 3389. The technician will have to change the listening port for the new access. Which of the following OS tools should the technician use on the PC to change the listening port for RDP?

Q288. A technician is troubleshooting a home WiFi router that is used by a small company of 30 employees. The business is experiencing intermittent wireless connectivity issues. Which of the following is the MOST likely cause of the issues’?

Q289. A user’s PC has become infected with malware that has a known remediation. Which of the following would MOST likely prevent this from happening again?

Q290. An administrator created a documents that shows network equipment connections, including endpoints, server, routers, and switches. Which of the following documents did the administrator create?

Q291. A customer recently lost data because it was accidentally deleted The customer calls a technician and asks to have a Windows backup solution installed The customer needs to ensure all company data is backed up and quickly recoverable every time a change Is made. Which of the following solutions would the technician MOST likely recommend? (Select TWO)

Q292. Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the ‘issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Q293. Which of the following BEST describes kernel panic?

Q294. Which of the following types of social engineering attacks can be prevented by the destruction of documents with personal or sensitive information?

Q295. A technician accessed a network share from a computer joined to workgroup. The technician logged in as
“user1” and directed the computer to save the username and password. Several weeks later, the technician wants to log in to this network share using the administrator account. The computer does not prompt for a username and password, but it automatically logs in to the network share under the “user1” account.
Which of the following would allow the technician to log in using the “administrator” username?

Q296. A technician is working on a computer that has the following symptoms:
– Unable to access the Internet
– Unable to send email
– Network connection (limited or no connectivity)
The technician runs hardware diagnostics on the computer and verifies the computer’s NIC is functioning correctly. The technician attempts to access the Internet and receives the message:
page cannot be displayed. The technician runs a command to verify the computer network settings and sees the following information:
IP address:192.166.0.100
Subnet mask.: 255.255.255.0
Gateway: 192.168.0.1 DNS: 192.168.0.1
The technician confirms other computers on the network can access the Internet.
Which of the following is MOST likely causing the issues?

Q297. A technician has set up a new computer for a customer and needs to add a login with administrative privileges. Which of the following tools should the technician use?

Q298. A recent ransomware attack caused several datasets to be inaccessible. Security technicians were able to mitigate any additional attacks and remove any unauthorized software. Which of the following should the technicians do NEXT?

Q299. A technician responds to a report that a user’s desktop is operating much slower after upgrading the Windows OS to the latest version. The technician notices responsiveness is erratic, and the symptoms are similar to a failing hard drive. The technician runs a full hardware diagnostic, and all systems pass. The technician checks the properties for each device in Device Manager and the hard disk and the standard AHCI 1.0 serial ATA controller both indicate the following message: This device is working properly.Which of the following should the technician attempt that will MOST likely resolve the performance issue?

Q300. An employee reported that a suspicious individual was looking through the recycle bin.
Which of the following types of social engineering threats is this?

Q301. An issue with a user’s computer was addressed several times by multiple technicians, but the User has continued to experience the issue. The User calls the help desk and insists on speaking to a supervisor; however, the supervisor is away at lunch.
Which of the following should the technician perform FIRST?

Q302. A technician is troubleshooting a problem in which a user gets an error when trying to access the company web page using SSL. When checking with other users, the technician discovers all of them display the same warning message.
Which of the following is the MOST likely cause of this problem?