Q31. A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2. Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?

Q32. Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.
Which license type will UC users need to fulfill UC’s requirements?

Q33. Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

Q34. UC is building a salesforce application to track contacts and their respective conferences that they have attended with the following requirements:
1. Contacts will be stored in the standard contact object.
2. Conferences will be stored in a custom conference__c object.
3. Each contact may attend multiple conferences and each conference may be related to multiple contacts.
How should a data architect model the relationship between the contact and conference objects?

Q35. Universal Containers keeps its Account data in Salesforce and its Invoice data in a third -party ERP system. They have connected the Invoice data through a Salesforce external object. They want data from both Accounts and Invoices visible in one report in one place. What two approaches should an architect suggest for achieving this solution? Choose 2 answers

Q36. What is an advantage of using Custom metadata type over Custom setting?

Q37. For a production cutover, a large number of Account records will be loaded into Salesforce from a legacy system. The legacy system does not have enough information to determine the Ownership for these Accounts upon initial load. Which two recommended options assign Account ownership to mitigate potential performance problems?

Q38. NTO would like to retrieve their SF orgs meta data programmatically for backup within a various external. Which API is the best fit for accomplishing this task?

Q39. NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:
1. Sales users enter their opportunities in salesforce for forecasting and reporting purposes.
2. NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.
3. PPS is the trusted source within the NTO for opportunity amount.
4. NTO uses opportunity forecast for its sales planning and management.
Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overriding issue?

Q40. NTO has decided that it is going to build a channel sales portal with the following requirements:
1. External resellers are able to authenticate to the portal with a login.
2. Lead data, opportunity data and order data are available to authenticated users.
3. Authenticated users many need to run reports and dashboards.
4. There is no need for more than 10 custom objects or additional file storage.
Which community cloud license type should a data architect recommend to meet the portal requirements?

Q41. UC is using SF CRM. UC sales managers are complaining about data quality and would like to monitor and measure data quality.
Which 2 solutions should a data architect recommend to monitor and measure data quality?
Choose 2 answers.

Q42. Cloud Kicks has the following requirements:
– Data needs to be sent from Salesforce to an external system to generate invoices from their Order Management System (OMS).
– A Salesforce administrator must be able to customize which fields will be sent to the external system without changing code.
What are two approaches for fulfilling these requirements? (Choose two.)

Q43. NTO has 1 million customer records spanning 25 years. As part of its new SF project, NTO would like to create a master data management strategy to help preserve the history and relevance of its customer data.
Which 3 activities will be required to identify a successful master data management strategy? Choose 3 answers:

Q44. Universal Containers (UC) is implementing a new customer categorization process where customers should be assigned to a Gold, Silver, or Bronze category if they’ve purchased UC’s new support service. Customers are expected to be evenly distributed across all three categories. Currently, UC has around 500,000 customers, and is expecting 1% of existing non-categorized customers to purchase UC’s new support service every month over the next five years. What is the recommended solution to ensure long-term performance, bearing in mind the above requirements?

Q45. Universal Containers (UC) has a custom discount request object set as a detail object with a custom product object as the master. There is a requirement to allow the creation of generic discount requests without the custom product object as its master record. What solution should an Architect recommend to UC?

Q46. Universal Containers (UC) has a Salesforce org with multiple automated processes defined for group membership processing, UC also has multiple admins on staff that perform manual adjustments to the role hierarchy. The automated tasks and manual tasks overlap daily, and UC is experiencing “lock errors” consistently.
What should a data architect recommend to mitigate these errors?

Q47. Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain “”key”” fields which are important to their sales reps.
What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)

Q48. UC has migrated its Back-office data into an on-premise database with REST API access. UC recently implemented Sales cloud for its sales organization. But users are complaining about a lack of order data inside SF.
UC is concerned about SF storage limits but would still like Sales cloud to have access to the data.
Which design patterns should a data architect select to satisfy the requirement?

Q49. Company S was recently acquired by Company T. As part of the acquisition, all of the data for the Company S’s Salesforce instance (source) must be migrated into the Company T’s Salesforce instance (target). Company S has 6 million Case records.
An Architect has been tasked with optimizing the data load time.
What should the Architect consider to achieve this goal?

Q50. Universal Containers (UC) wants to ensure their data on 100,000 Accounts pertaining mostly to US-based companies is enriched and cleansed on an ongoing basis. UC is looking for a solution that allows easy monitoring of key data quality metrics. What should be the recommended solution to meet this requirement?