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View All Organizational-Behaviors-and-Leadership Actual Exam Questions Answers and Explanations for Free Nov-2024 [Q36-Q60]

View All Organizational-Behaviors-and-Leadership Actual Exam Questions Answers and Explanations for Free Nov-2024

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NO.36 A company is changing their work organization from employees working individually to the use of teams.
What will likely help the company develop team effectiveness?
Select one.

Avoiding social loafing by making sure all accountability is joint accountability.

Ensuring there is zero conflict among team members

Utilizing both individual rewards and team rewards

Quickly developing team efficacy by assigning only complex and difficult tasks from the beginning

NO.37 An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer

Intrinsic reward

Extrinsic reward

Affiliation reward

Compensatory reward

NO.38 What are primary factors that differentiate virtual
teams from face-to-face teams?
Choose 1 answer

Reduce paraverbal cues and create more frequent social context

Reduce telecommunications costs and increase paraverbal cues

Improve employee satisfaction and create more frequent social context

Overcome time and space constraints and create limited social context

NO.39 Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.

Compromising

Devil’s advocate

Smoothing

Problem solving

NO.40 What is the optimal method for maximizing team member participation in a global meeting?
Choose 1 answer

Hard copy messaging

In-person meeting

Video conferencing technology

Unilateral communication techniques

NO.41 Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?
Choose 1 answer

McGregor’s Theory X and Theory Y

McClelland’s Theory of Needs

Maslow’s Hierarchy of Needs Theory

Two-Factor Theory

NO.42 What is a characteristic employed by transformational leaders?
Select one.

Watches for deviations from rules

Promotes intelligence, rationality, and careful problem solving

Intervenes only if performance standards do not meet expectations

Contracts exchange of rewards for effort

NO.43 How can an organization transmit its culture to its employees?
Choose 1 answer

By analyzing employee gripes and complaints

By using material symbols and specific language

By requiring employees to memorize the mission statement

By influencing the balance of employees’ cultural backgrounds

NO.44 How can an organization transmit its culture to its employees?
Select one.

By studying employee complaints

By requiring employees to memorize the mission statement

By balancing cultural backgrounds

By circulating stories

NO.45 What is a difference between a work group and a work team
Select one.

A work group’s performance is greater than the sum of the individual inputs while a work teamfocuses on improving individual efforts.

Work group members work individually while work teams accomplish work through a coordinated effort.

Work group skills are complementary while work team skills are random and varied.

The goal of work groups is collective performance while the goal of work teams is to share information that is helpful to each worker.

NO.46 When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A climate of trust, members who fill role demands, and a large team size

Group performance evaluation, absence of conflict, and members who fill role demands

A manageable level of conflict, members who are conscientious, and effective leadership

Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership

NO.47 Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Select one.

Altering the human variables and roughing

Altering the structural variables and confrontation

Altering the human variables and confrontation

Altering the structural variables and smoothing

NO.48 Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

Formed to meet social interactions’ needs

Usually has a negative impact on the organization

Defined by organizational structure

Directed towards organizational goals

NO.49 In organizing a team to develop a new brand image for the company’s full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

Adequate resources, absence of conflict, specific team goals

A climate of trust, specific team goals, and members who are conscientious

A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands

Adequate resources, group performance evaluation, and an absence of conflict

NO.50 What is a characteristic of problem-solving teams that is different than cross-functional teams?

Problem-solving team members meet only on a virtual basis.

Problem-solving team members come from different work units.

Problem-solving team members come from the same work unit.

Problem-solving teams use only computer technology to tie them together physically

NO.51 Which option defines organizational culture?
Choose 1 answer

A diverse cultural subset working together to strengthen impact

A shared system of meanings that is unique to the organization

An organizational segmentation according to cultural background

A human resources department program for recognizing diversity

NO.52 Which option defines organizational culture?
Select one.

Individuals with feelings that are clearly distinguished from the culture of the organization

Perceptions that are characterized in words or feelings but not understood or accepted by the organization

A system of shared meanings held by members that distinguishes the organization from other organizations

A biological entity that shows clear relationships to an organization or group of organizations

NO.53 A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer

Terminal values

Transitory values

Determinate values

Instrumental values

NO.54 A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Select one.

Assign individual roles rather than mutual team roles

Evaluate each other’s performance

Change work group roles at random

Share information but not engage in collective performance goals

NO.55 A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year’s experience with the new team structure, it was obvious that productivity had decreased. A consultant’s conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams’ failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

Individual and group evaluation with individual and group rewards

Group performance evaluation with individual rewards

Group performance evaluation with group rewards

Individual performance evaluation with group rewards

NO.56 Which characteristic is unique to virtual teams as compared with face-to-face teams?
Select one.

Limited social context

Members from same hierarchical level

Members with varied skills

Diversity of member backgrounds

NO.57 What is a positive effect of a cohesive group?
Select one.

Bringing heterogeneity to the process

Improving group productivity

Promoting value flexibility

Reducing group norm effect

NO.58 What is one of the forces that plays a particularly important role in sustaining an organization’s culture?
Choose 1 answer

Socialization process

Individualized interaction

Educational level achieved by key employees

NO.59 What is true about the relationship between performance evaluation and motivation?
Choose 1 answer

The relationship does not depend on the perceptual process.

The relationship is strongest when employees are not aware of the criteria used for the evaluations.

Performance evaluations have little potential for impacting motivation.

Employees must have confidence that the effort they exert will lead to a favorable performance evaluation

NO.60 What is true about the relationship between performance evaluation and motivation?
Select one.

Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.

Employees must have confidence that the performance evaluation will measure their emotional state.

There is no relationship if the performance evaluation is tied to the employee’s superordinate goals.

Employees see a negative exponential relationship to the performance evaluation.

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Post date: 2024-11-06 10:42:48
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