(2026) Plat-UX-102 Dumps and Practice Test (155 Questions) [Q77-Q98]

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(2026) Plat-UX-102 Dumps and Practice Test (155 Questions)

Guide (New 2026) Actual Salesforce Plat-UX-102 Exam Questions

Salesforce Plat-UX-102 Exam Syllabus Topics:

Section Weight Objectives
Topic 1: Discovery 32% – Value of Strategy Design

  • 1. Explain the value of strategy design within the Salesforce ecosystem
  • 2. Given a scenario, identify the relevant discovery research activities
  • 3. Determine the appropriate design methods and tools to use based on the scenario

– Research Methods

  • 1. Identify appropriate research methods for the scenario
  • 2. Synthesize research findings to inform strategy

– Ethics and Values

  • 1. Given a scenario, advocate for ethics and values on behalf of both users and the organization
Topic 2: Design 30% – Collaboration

  • 1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration

– Vision and Roadmap

  • 1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration

– Business and Technical Capabilities

  • 1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution
Topic 3: Leveraging Adjacent Roles/Skills 19% – Knowledge and Skill Infusions

  • 1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision

 

NO.77 Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities. What is the most effective way a strategy designer could influence the stakeholders?

 
 
 

NO.78 The brand team has spotted some customers sharing their personalized Cloud Kicks footwear on social networks. The strategy designer wants to invite these customers to a co-creation workshop for a new loyalty program being developed.
What is a direct outcome of co-creating with customers?

 
 
 

NO.79 project team at Cloud Kicks framed this design challenge: “How might we help our customers amidst supply chain interruptions?
What information is missing that belongs in all well-written challenge statements?

 
 
 

NO.80 Cloud Kicks wants to improve its digital commerce experience because it is losing prominence in the market. What should a strategy designer rely on to get stakeholder buy-in for a redesign?

 
 
 

NO.81 Cloud Kicks’ users demonstrated behaviors and shared quotes on their excitement to use a new offering, as well as how it would influence their purchasing habits., during feedback sessions.
What do these qualitative findings Indicate about the new offering”?

 
 
 

NO.82 A strategy designer is facilitating a critique on a concept for their company’s new loyalty program, and they’re getting a lot of subjective feedback representing personal opinions.
What is the most common reason for this, assuming good intent from all participants?

 
 
 

NO.83 Cloud Kicks is going to conduct research with users of products to better understand their needs.
What are some safeguards that should be put in place to ensure the research is conducted ethically?

 
 
 

NO.84 Claud Kicks (CK) has launched a new online store with special emphasis on improving user experience.
Which metric should be used to measure user experience improvements achieved as on outcome of the redesign?

 
 
 

NO.85 Cloud Kicks feels confident about its vision for a new loyalty program and has received approval from leadership to begin development.
What is needed from the strategy designer to inform a roadmap from MVP to mature offering?

 
 
 

NO.86 A Cloud Kicks (CK) strategy designer is leading a project to create a new customer experience with digital and environmental touchpoints. The stakeholders want to understand how the designer is proposing CK will deliver the experience. which tool should they use to explore the collaboration, structure, and processes that will be required?

 
 
 

NO.87 Cloud Kicks (CK) wants to make sure its customers understand the ion between its prod and its goal of sustainable manufacturing.
CK initiates a project to integrate sustainable messaging into its commerce experience, What should the strategy designer use to ensure the new sustainability messaging is desirable to customers?

 
 
 

NO.88 Claud Kicks (CK) wants to launch a new application that change the processes and operating procedures within the organization propose a rollout of the new application, CK’s design team plans on building and testing a Minimum Viable Product (MVP).
Which outcome should the team focus on when defining the MVP?

 
 
 

NO.89 A strategy designer is pitching a vision presentation to their customer’s lead to get final approval for a new project. The lead is not comfortable or familiar with design thinking and has been distrustful of the process so far. Investing in this new initiative will put their reputation on the line.
Which strategy should the designer employ to communicate the vision?

 
 
 

NO.90 A pilot program for drone-delivered footwear reveals that while customers like the idea of this service, the cost of delivering it outweighs the price customers are willing to pay.
Which criterion is not being met?

 
 
 

NO.91 A cross-disciplinary team at Cloud Kicks has to synthesize top customer quotes and insights from research and turn them into design opportunities.
Which question should the team use to prioritize insights?

 
 
 

NO.92 Cloud Kicks’ (CK) product teams are well-led, productive, and meet their KPIs. However, the teams tend to become siloed and focused on their individual team priorities, occasionally leaving CK’s customer experience fragmented.
Which tool should CK’s strategy designer recommend to grow and nurture cross-departmental collaboration?

 
 
 

NO.93 A startup company that develops machine learning tools that track the performance of carbon dioxide and wants enforce perception validity of its dat a. The company starts by developing a need statement and a challenge statement.
What is the communality between the two statements?

 
 
 

NO.94 An online retailer developing a new sales strategy that releases a new, limited time promotion every 10 minutes to keep shoppers engaged.
The retailer’s strategy designer has concerns that the promotion falls into an ethical risk zone around addiction.
Which strategy should be used to bring potential issues to light?

 
 
 

NO.95 Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency.
Which framework should be used to drive the success of the new business model?

 
 
 

NO.96 A consumer healthcare startup wants to collect data on patients’ symptoms over time, and plans to research how to monetize this data.
How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?

 
 
 

NO.97 Customer service surveys and user feedback reveal Cloud Kicks’ users desire new features on the sales platform How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?

 
 
 

NO.98 A fitness company is starting a service that combines data from connected weights with virtual coaching. The company is about to start a new innovation sprint with the following challenge statement: “How might we empower people who are new to fitness to increase their strength?” Which metrics should be used to measure the success of the initiative7

 
 
 

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