Updated Oct-2026 Test Engine to Practice Energy-and-Utilities-Cloud Dumps & Practice Exam [Q10-Q28]

Updated Oct-2026 Test Engine to Practice Energy-and-Utilities-Cloud Dumps & Practice Exam [Q10-Q28]

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Updated Oct-2026 Test Engine to Practice Energy-and-Utilities-Cloud Dumps & Practice Exam

Dumps Collection Energy-and-Utilities-Cloud Test Engine Dumps Training With 79 Questions

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Discovery	13%	– Identify gaps compared to standard product capabilities – Document and articulate business needs, value proposition and vision – Align and validate requirements with stakeholders – Analyze current state processes and architecture
Solution Design	36%	– Design future state business processes – Define future state architecture – Understand deployment tools and practices – Map Energy and Utilities Cloud components to architecture – Determine security and data access considerations – Validate data model fitment
Implementation	38%	– Configure access and permissions – Data migration and third-party integration – Configure products, pricing and order capture – Initial platform setup and license configuration – Enable contract management and post-sales processes
Test and Deploy	13%	– Deploy across environments – Manage UAT and release milestones – Create deployment plan – Validate processes and perform testing

Q10. An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

The team should follow the documentation and migrate the required components into the* development environment.

The team needs to copy and paste the required components from their trial environment into their development environment.

The team should take a look at the application code, and then go and re-type the code into their development environment.

The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.

Q11. An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation.
The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

Q12. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What’s the preferred method to configure the application security to meet the requirement?

A consultant should create new permission sets to grant appropriate access to all required objects.

A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.

The Customer Acquisition Management application cannot support unauthenticated self serve portal users

Q13. An energy company uses Salesforce Energy and Utilities Cloud to generate quotes and orders. Two custom fields on quotes get populated during the quote capture process These two fields need to be populated when the quote gets converted to an order.
How can a consultant achieve this without custom code?

Creating Apex trigger

Adding fields in CPQ configuration

Adding fields in Checkout method

Using Field Mapper

Q14. When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer’s 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

Configure the Energy and Utilities Contact Center Console available m the process horary

Configure a custom Salesforce Service Cloud console.

Configure custom OmniScripts and FlexCards to cover the requirements.

Assign the relevant lightning pages to the energy company’s service agent user profile

Q15. Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Metadata API

Streaming data API

SSO data access

Omnichannel data access

Q16. Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

Consider the algorithms used by the pricing and forecasting system to calculate the price.

Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.

Consider if the pricing engine operates synchronously or asynchronously.

Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).

Q17. Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

Start evaluating products and offerings from as many third-party suppliers as possible.

Immediately start building the solution in their favorite technology.

install Salesforce Service Cloud and start building custom objects and APEX classes.

Select the Energy and Utilities Cloud applications that best meet the company ‘ s needs

Q18. Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?

Regulatory and technology changes

Digital first and work-from anywhere in real time

Removing the complexity from the business

Capitalization of the cloud

Customer expectations and values

Q19. An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type “Qualification.” The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

Test the product eligibility: The product will not be not available for accounts older that 365 days

Test the account creation: Accounts older than 365 days will not be qualified for creation.

Test the order creation: Order can’t be created for the account older than 365 days.

Test the account creation: Accounts younger than 365 days won’t be qualified for creation.

Q20. A customer has finished development, which includes large volumes of dat a. They’re ready to start UAT for their new Energy and Utilities Cloud implementation.
When should the performance tests be conducted as part of the overall UAT process?

Just before the go-live, so the performance test does not alter the overall load on the system

At least 3-4 weeks in advance, so there’s sufficient time for the developers to fix bugs if necessary

After the go-live, so the performance can be tracked directly in the production environment

Performance tests should not be done as part of UAT; it should only focus on functional requirements.

Q21. An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

Meter

Account

Service Point

Asset

Q22. An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

Extend the value list on the status picklist for cases

Extend the value list on the product family picklist for product object.

Extend the value list on the service type picklist for service points

Extend the entries of record types on account object.

Extend the entries of record types on inventory item object.

Q23. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

Modify the VEELogoCard FlexCard to change the customer logo.

Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company ‘ s requirements

Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.

Modify the application Page Layout to change/add/remove selected elements

Q24. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

Create a custom formula m DataRaptor Load.

Create an Apex Class

Create a custom field in the Contract object

Create a custom formula m DataRaptor Extract

Q25. A company’s energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Permission Sets

Sharing Settings

Permission Set Groups

Managed Package Licenses

Q26. An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?

Extend the value list on the status picklist for cases

Extend the value list on the product family picklist for product object.

Extend the value list on the service type picklist for service points

Extend the entries of record types on account object.

Extend the entries of record types on inventory item object.

Q27. An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?

Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.

Create quotes for each individual site and add products, then run multi-site batch jobs.

Create an opportunity, add products to it. then submit it to the MultiAppHandler class

Create a multi-site quote, add members to the quote, and add products for each site

Q28. The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.

Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration

Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce to billing systems.