Updated Feb-2026 Sales-Cloud-Consultant Exam Practice Test Questions [Q64-Q84]

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Updated Feb-2026 Sales-Cloud-Consultant Exam Practice Test Questions

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To prepare for the Salesforce Sales-Cloud-Consultant exam, candidates must have a thorough understanding of sales cloud concepts and best practices. They must also have hands-on experience in implementing sales cloud solutions. Salesforce offers a variety of resources to help prepare for the exam, including study guides, practice exams, and training courses. Candidates can also join online communities and attend events to connect with other professionals in the field.

Salesforce Sales-Cloud-Consultant exam is a multiple-choice test that contains 60 questions. Candidates have 105 minutes to complete the exam, and they must score at least 68% to pass. Sales-Cloud-Consultant exam is administered by Salesforce and can be taken online or at a testing center.

Q64. As part of a Sales Territories implementation, Cloud Kicks wants the user to manually search for a territory in an active territory model and assign it to opportunities.
Which approach should the consultant recommend to meet this requirement?

Enable sharing access to the Account to assign any active territory to opportunities.

Use default Sales Territories to assign any active territory to the opportunity.

Update the profile with the Manage Territory permission.

Q65. What is the benefit of a Force.com sandbox?

It allows for development, testing, and training

It extends Salesforce functionality

It builds new application functionality

It allows to create or change buttons, and dynamically route approvals

Q66. Which best describes the Salesforce Automation feature “Workflow/Approvals” ?

Ensures that we are tracking our progress towardsthe desired states.

Enforces the business process.

Identifies key stakeholders from the buy side.

Makes sure we recognize those involved in the sales process.

Allows to better automate the sales methodology.

Determines the sales stages of an organization

Q67. UC is deploying the Sales Cloud to 500 sales users. The implementation team is planning an end user support plan for the first week of the implementation. Which item should be included in the plan? (Choose 2 answers)

24-7 support from the IT team

Communication to customers about potential issues

Process for users to report issues

Meeting schedule to review open issues and escalations

Q68. Universal Containers has implemented Salesforce for all of its sales reps. All sales reps are required to select the win or loss stage on every closed opportunity. Managers like to measure the win ratio for all of the sales reps.
How should a consultant meet the requirement?

Ensure that all managers have access to the standard Win report.

Build a custom report on Opportunity with custom summary formulas to show win ratio.

Create 3 custom formula field on Opportunity to capture the win ratio for opportunities.

Q69. Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club.
Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.
What should a consultant recommend to meet this requirement?

Enable schedules on the Product object.

Q70. What are the three steps to set up Google Ad Words to work with Sales force?

Q71. After creating a brand new sneaker Product object record for Cloud Kicks, the admin is unable to add this product to Price Books.
How should the consultant resolve the issue?

Add the product to a price schedule.

Edit the sharing settings of the Product object.

Set a standard active price.

Q72. Cloud Kicks wants to integrate back-end systems with Salesforce. They track the “Shoe of the Month” product shipments to each customer and the associated tracking information is stored in a back-end tracking system.
Which set of objects are critical for this integration?

Custom object “Status”, Opportunity, Lead, Account, Product

Custom object “Status”, Opportunity line item, Product

Custom Lightning Component, Opportunity, Product

Custom Lightning Component, Opportunity, Lead, Product

Custom object “Status”, Opportunity, Product

Q73. Cloud Kicks sales reps want to see all of their current opportunities, and the full details, with a minimal amount of navigation or dicks to cycle through them.
Which functionality should the consultant recommend?

Construct a new Sales Console app including opportunities.

Create a ‘My Opportunities’ report and open each opportunity in a new browser tab.

Create a ‘My Team Opportunities’ report and open each opportunity in a new browser tab.

From the ‘My Opportunities’ list view, select the Split View option.

Q74. Northern Trail Outfitters’ European and Asia specific sales team have different business requirements on how to create new opportunities. The team must configure a set of geographically-specific fields relevant only to their team as well as common fields that both teams will utilize. Additionally, each team should NOT be able to report on the other’s region specific-fields.

Implement field-level security to allow access to fields for the respective regional sales team.

Create a separate page layouts and record types for each of the regional sales team.

Build a custom object with private sharing to capture the additional fields as a separate record.

Utilize Visualforce to build an opportunity page that dynamically checks the user’s region to determine which fields to display.

Q75. Northern Trail Outfitters (NTO) uses a custom object named Insight, which is the child in a master-detail relationship with the opportunity object. Sales teams use this object to create requests for analysts who conduct supporting research regarding an opportunity. Sales teams use Salesforce1 mobile app and want to easily create new insight records from their phones. What should a consultant recommend to meet this requirement?

Create a custom object tab

Create a publisher action

Create a related list button

Create a Visualforce page

Q76. Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users from installing anything directly on their computers.
Which solution should a consultant recommend to meet this requirement?

Einstein Activity Capture

Salesforce Inbox

Lightning Console for Sales

Q77. A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are essential for optimizing user adoption? Choose 2 answers

Employing realistic training data in the corporate standard currency

Communicating the training plan well in advance of training start date

Developing only a standardized, global training curriculum for all users

Customizing the training curriculum for each specific region

Q78. Cloud Kicks has completed the discovery stage, and leadership has aligned on the project’s business goals.
What should the consultant formalize with stakeholders before moving to the next project stage?

Develop wireframes to visualize the product end state.

Onboard team members to start development of the solution.

Define key metrics to identify how success will be measured.

Create user stories to present for prioritization.

Q79. A company frequently has issues with customers that need complex, hands-on technical support with
high-priority issues in difficult-to-visit locales.
What should be recommended for reliable, real-time support to customers with these restrictions?

Customer Community

Field Service Lightning

SOS Video Chat

Salesforce Knowledge

Q80. Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which functional area can be improved by using third-party data enrichment tools?

Monitoring changes and updates

Owning roles and records

Enforcing validation rules

Q81. Universal Containers runs a support operation with multiple call centers. The Support Manager wants to
measure first-call resolution by call center location, agent, and calendar month.
Which reporting solution should the Consultant recommend?

Create a list view report that includes fields for call center location, agent, calendar month, and first-call
resolution.

Create a reporting snapshot that includes fields for call center location, agent, calendar month, and
first-call resolution.

Create a joined report that includes fields for call center location, agent, calendar month, and first-call
resolution.

Create a matrix report that includes fields for call center location, agent, calendar month, and first-call
resolution.

Q82. The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts and wants to merge them.
What should the consultant explain to the team about merging Person Accounts?

They can be merged with contact records.

They can be merged with any type of Account.

They can be merged with other Person Accounts.

Q83. How many additions do you use to clean a record with Data.com?

Q84. Sales Manager at Cloud Kicks need to show reports and dashboards with opportunity forecast by Product family with team quotas. Which solution should a Consultant recommend?
Select the ones you like.

Configure quotas with a product report and add necessary fields.

Create a joined report with closed Opportunities, forecasting items, and quotas.

Create a custom report type with forecasting quotas and items.

Configure an analytic snapshot to capture the Opportunity forecast and quotas.